Privacy Policy
Whapple Pay Privacy Policy
Effective Date: 06-03-2025
- Introduction
Whapple Pay values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use Whapple Pay. By using our services, you agree to this Privacy Policy.
- Information We Collect
We collect the following types of information when you use Whapple Pay:
Personal Information
- Name, phone number, email address, and other contact details.
- Identity verification details (if required).
- Payment information, including transaction history.
Device and Usage Information
- IP address, device type, and operating system.
- App usage data, including login times and interactions.
- Location data (if you enable location services).
Financial Information
- Wallet balances and transaction history.
- Linked payment methods, such as bank accounts and mobile money.
- How We Use Your Information
We use your information for the following purposes:
- To provide services – Process transactions, manage accounts, and offer customer support.
- To improve Whapple Pay – Analyze usage patterns, enhance security, and develop new features.
- To prevent fraud – Detect suspicious activities, enforce security measures, and comply with regulations.
- To communicate with you – Send service updates, transaction notifications, and marketing messages (if you opt-in).
- How We Share Your Information
We do not sell or rent your personal information. However, we may share it under the following circumstances:
- With service providers – Payment processors, cloud storage providers, and analytics services.
- With regulatory authorities – To comply with legal requirements and prevent fraud.
- With business partners – If you use third-party services through Whapple Pay, such as merchants or mobile money providers.
- With your consent – When you approve sharing your information for specific services.
- Data Security
We implement strong security measures to protect your information, including:
- Encryption – Protecting sensitive data with advanced encryption protocols.
- Access controls – Limiting access to authorized personnel only.
- Monitoring – Detecting and preventing security threats in real-time.
Despite our efforts, no system is 100% secure. Users are encouraged to safeguard their account credentials.
- Your Rights and Choices
You have the right to:
- Access your data – Request a copy of the personal data we hold about you.
- Update your data – Correct inaccurate or outdated information.
- Delete your data – Request account closure and data deletion (subject to legal obligations).
- Opt-out of marketing – Unsubscribe from promotional emails and messages.
To exercise these rights, contact our support team.
- Cookies and Tracking Technologies
Whapple Pay may use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences in your device or browser settings.
- Third-Party Links
Whapple Pay may contain links to third-party services. We are not responsible for the privacy practices
